Privacy policy

Introduction

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store (Nadine / Nadine Shop).
We operate online only and are based in Cairo, Egypt.

1. Information We Collect

a. Personal Information

We collect personal details you provide when placing an order or contacting us, including:

  • Name

  • Email address

  • Shipping address

  • Order details

  • Payment information (processed securely by third-party payment providers — we do not store full card details)

b. Automatically Collected Information

When you browse our website, we may automatically receive:

  • Device information

  • IP address

  • Browser type

  • Pages viewed

  • Cookies or tracking technologies (for analytics and website functionality)

We do not collect sensitive personal information.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates or support messages

  • Improve website experience and performance

  • Detect and prevent fraud or misuse

  • Comply with applicable laws and regulations

We do not sell or rent your data to third parties.

3. Sharing Your Information

We may share your information with trusted third-party services solely to operate our business, such as:

  • Payment processors

  • Delivery and logistics partners

  • Analytics tools (e.g., Google Analytics)
    These partners only receive the information necessary to perform their service.

We are not VAT registered and do not have a trade license number yet; therefore, we do not share data with taxation authorities except when legally required.

4. Data Retention

We retain your order information for our internal records unless you request deletion.
We keep data only for as long as necessary for:

  • Order fulfillment

  • Legal obligations

  • Fraud prevention

  • Business operations

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Requesting correction of your data

  • Requesting deletion of your data

  • Objecting to processing

  • Withdrawing consent

  • Requesting a copy of your data

To submit a request, contact us at info@nadine.shop.

6. Security

We take reasonable steps to protect your data from unauthorized access, alteration, or misuse.
However, no method of transmission over the internet is 100% secure.

7. Cookies & Tracking

We use cookies to:

  • Keep your cart and checkout functional

  • Improve website performance

  • Analyze browsing behavior

You can disable cookies in your browser settings, but some features may not work properly.

8. International Transfers

We do not ship internationally at the moment.
If you access our website from outside Egypt, your information may be processed in Egypt.

9. Children’s Privacy

Our website is not intended for individuals under 13 years old, and we do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
Email: info@nadine.shop
Location: Cairo, Egypt (Online Only)